1. PRIVACY POLICY

KANA is committed to the protection of personal data processed as part of its online sales business.

In the interest of full transparency, KANA has defined this data protection policy so that any customer, as an individual, can at any time be aware of the commitments made and the practices applied to their personal data.

Therefore, please take a moment to read the following policy, which explains how we collect, use, disclose and transfer the personal information you provide to us on our Website, when you contact us by phone, or when you interact with us on social media.

This privacy policy also explains how we collect information through the use of cookies and related technologies when you use our Website. In this privacy policy, we use the term Karine Augis (as well as “we”, “us”, and “our”) to refer to KANA’s registered office at 33 avenue Victor Hugo 75116, France.

The contact is: contact@karineaugis.com KANA SAS, with a capital of 10,000 euros, registered in the Paris Trade and Companies Register under the number 832 361 190 RCS Paris, and the Intra-Community VAT number FR 69 832 361 190

2. UPDATES TO THIS PRIVACY POLICY

Personal data is any information about an individual that allows that individual to be identified. It does not include data from which identifying information has been removed (anonymous data). We may collect, use, store and transfer different types of data about you. We have grouped them as follows:

  • Identity data, which includes first name, maiden name, last name, user name or similar identifier, title and date of birth.
  • Contact data, which includes postal address, e-mail address and telephone numbers.
  • Technical Data, which includes your Internet Protocol (IP) address, login data, browser type and version, time zone and location, browser plug-in types and versions, platform and operating system, and technologies on the devices you use to access the Website.
  • Usage Data, which includes information about how you use our Website.
  • Marketing and Communications Data, which includes your preferences for receiving marketing messages from us and from third parties.

We do not collect special categories of personal data about you (which include details of your background, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, genetic and biometric data). We also do not collect information about criminal convictions or offences.

4. SOCIAL NETWORKS

If you participate in Karine Augis’ activities on social networks, such as Instagram, Pinterest, Facebook, it is your responsibility to check the security and confidentiality settings of the sites concerned, as well as their conditions of use.

5. WHY WE COLLECT YOUR PERSONAL DATA AND HOW WE USE IT

Karine Augis may collect and use users’ personal information for the following purposes

1 – to improve the service offered: The information you provide helps us to respond to your requests in the most efficient way possible, and contributes to improving the quality of the services provided by Karine Augis.

2 – to personalize the user experience: We may use information in the aggregate to understand how our users use the services and resources provided on our Site, so as to make navigation more fluid and intuitive.

3 – to enhance our Website: we may use the feedback you provide to improve our products and services, and the information about them on the Website.

4 – send periodic e-mails: we may use the e-mail address to respond to users’ questions and requests. If the user decides to subscribe to our newsletter, they will receive emails that may include company news, updates, information on related products or services. If at any time the user wishes to unsubscribe from receiving the newsletter, we include detailed unsubscribe instructions at the bottom of each email.

The user can also contact us by e-mail at contact@karineaugis.com in case of problems.

6. SHARING YOUR PERSONAL DATA

We may share your personal data, with your consent, with internal or external third parties. We will only use your personal data for the purposes for which we collected it, unless we reasonably believe it is necessary for another purpose consistent with the original purpose. We do not rent, sell or share your personal information with other persons or non-affiliated companies.

We require all third parties to ensure the security of your personal data and to process it in accordance with applicable law. We do not allow our third party service providers to use your personal data for their own purposes and only allow them to process your personal data for specific purposes and in accordance with our instructions. Please note that we may process your personal data without your knowledge and consent in accordance with the above rules, if required or permitted by law.

7. PROTECTION OF YOUR INFORMATION

We will retain your data for as long as you remain a customer and also afterwards, in order to respond to any queries, complaints, or to maintain any data necessary to meet legal, accounting or analytical requirements. We may also retain your data for research or statistical analysis.

8. RETENTION OF YOUR INFORMATION

Nous conserverons vos données aussi longtemps que vous restez client mais aussi après, afin de répondre à toutes questions, plaintes, ou bien pour maintenir toutes les données nécessaires afin de répondre à des exigences légales, de comptabilité ou analyses. Nous pouvons aussi conserver vos données pour de la recherche ou des analyses statistiques.

9. COOKIES

Like most websites, Karine Augis records IP addresses and uses cookies and other similar technologies that allow us to recognize you and personalize your experience, as well as to provide us with information on how visitors access our website.

Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognise your computer when you move between different pages on a website or when you return to a website or mobile application you have already visited. Cookies are widely used in the operation of business platforms, to improve their functioning, as well as to provide information to the platform owners. We use cookies to improve our visitors’ online experience (for example, to remember your language and/or product preferences) and to better understand how our platform is used.

10. HOW TO CONTROL OR DELETE COOKIES

You can set your browser to refuse all or some cookies, or to alert you when websites use or access cookies. If you disable or reject cookies, please note that some parts of this website may not be accessible or function properly.

This website may contain links to third party websites, plug-ins and applications. By clicking on these links or activating these connections, you may be allowing third parties to collect or share data about you. We have no control over these third party websites and are not responsible for their privacy policies. When you leave our website, we recommend that you read the privacy policy of any website you visit.

For more information about cookies, including which cookies have been placed on your computer or mobile device, and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.

11. YOUR RIGHTS UNDER THE LAW ON INFORMATION TECHNOLOGY AND FREEDOM

You have the right to request access to the personal information we hold about you in our records, to correct any inaccuracies and to update any outdated information. In certain circumstances, you have the right to request the erasure of your personal information or a restriction on its use. You have the right to object to our processing of your personal information in certain circumstances. In particular, you can ask us to stop sending you direct marketing communications at any time (although please note that we may continue to send you service-related (i.e. non-commercial) communications, such as email updates on the status of your order. If you wish to exercise any of these rights, please write to us at the address below. You may unsubscribe from email marketing communications at any time by sending an email to the address below in the “Contact Us” section or by clicking on the “unsubscribe” link in Karine Augis’ marketing emails. If you have any concerns about how we are using your information, please feel free to contact us using the contact information below and we will do our best to resolve your concern. After investigating your complaint, we will respond to you in writing within a reasonable period of time, setting out the remedies we propose. If you believe that we have processed your personal information in a way that is unlawful or contrary to your rights, you also have the right to lodge a complaint with a European Data Protection Authority in the place where you live or work, or in the jurisdiction where the processing took place.

12. FREE OF CHARGE IN PRINCIPLE

You will not be charged for accessing your personal data (or for exercising your other rights). However, we may charge you a reasonable fee if your request requires it.

13 – COMPLAINTS TO THE SUPERVISORY AUTHORITY

Each data subject has the right to lodge a complaint with a data protection supervisory authority in the country concerned.

In France, this authority is the CNIL, here are its contact details:

– Website: https://www.cnil.fr/

– Telephone: 01 53 73 22 22

– Postal address: 3, place Fontenoy TSA 80715, 75334 PARIS Cedex 07

14. WHAT WE CAN ASK OF YOU

We may ask you for specific information to enable us to confirm your identity and to enable you to exercise your right of access to your personal data (or any of your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who has no right to receive it. We may also contact you for further information about your request to speed up our response.

15. RESPONSE TIME

We try to respond to all legitimate requests within one month. However, this may take longer than one month if your request is particularly complex or if you have submitted several requests. In this case, we will inform you of the progress of your request.

16. YOUR OBLIGATION TO INFORM US OF CHANGES

It is important that the personal data we hold about you is accurate and up-to-date. Please inform us if your personal data changes during your relationship with us.

17. CONTACT US

If you have any questions or comments about this Privacy Policy, or about privacy issues in general, please contact us at the address below. You may also use this address if you wish to request access to the personal information we hold about you, or to unsubscribe from any marketing communications.
Mail: or by post to 33 avenue Victor Hugo75116 Pars rue Berthier.

This policy is governed exclusively by French law.